Troy Bannister

We've been pretty quiet. Here's why.

October 8, 2020

We quickly realized that Healthcare Interoperability 3.0 will have two types of value buckets: table stakes and key differentiators. We worked on both.

You may have noticed that we've been pretty quiet since we raised our Series A in May.  No PR releases, no big blog posts, no special announcements.  Our team naturally fell into a proverbial creativity-hole, thinking and rethinking our product and imagining a fully interoperable healthcare system from the ground up. It was like a collective 3AM moment when you got sucked into an art project, music recording or coding session, only to bring your head up, notice the time and look at what you had created—only ours was four months long.  

So what have we been doing? 

We quickly realized that Healthcare Interoperability 3.0 will have two types of value buckets: table stakes and key differentiators.  We worked on both.  But first, here are the table stakes. All quality, next-gen interop platforms in healthcare will have: 

  1. A great developer experience.  We built a developer portal (we call it Quark) fully stocked with a GUI, interactive API docs, a support chat, walkthroughs on HIPAA, TEFCA, Info Blocking and everything you need to understand and operationalize a product built on Interoperability 3.0.  
  2. Flexible pricing: Our North Star is the single entrepreneur in the garage with the next big healthcare idea.  If they can’t afford us or use us, we’ve failed.  Building great healthcare solutions shouldn’t be expensive—in fact, it should be affordable to everyone. So we created a pricing schedule that makes this type of innovation possible for a company pretty much of any size.
  3. A suite of functions and tools.  Using clinical data from across the U.S. happens differently for different use cases.  So we’ve built multiple query functions to support multiple use cases, and even Business Intelligence tools for customers to get a strong grip on their platform metrics and drive better usage.  

We’re operating under the assumption that access to data will quickly be commoditized as regulation forces it to open up.  Our vision for being truly unique within this space allowed us to focus us on three main things:

 

  1. A unique and powerful network of APIs.  We’re dedicated to giving developers, product folks and innovation teams the best and easiest way to do more - so we partnered with more healthcare API organizations that allow our customers to utilize lab, prescription, provider data, to check eligibility and coverage and more. All with one platform.  
  2. Use Case partners. Particle makes money when our customers utilize us more, incentivizing us to be full partners, instead of just a vendor.  That’s it.  So we’re here to guide you through your Use Case, implementation and deployment of products that run on Particle data.  Ask us about our Treatment Use Guide to learn a little bit about how we think through Treatment use cases.  
  3. Great Data-as-a-Product. We can’t stop at access.  The data has to be merged, parsed, de-duped, normalized and converted to JSON.  The API is great, but it’s not what our customers are paying for.  They’re paying for actionable data.  We built a data transformation pipeline capable of ingesting millions of XML blobs from tens of thousands of hospitals, clinics and practices and spits out FHIR.

Even though we’ve been quiet, it doesn't mean we haven’t been busy.  We’ve signed 20+ great customers too… groups like Oak Street Health, Medly Pharmacy and Cureatr are powering their businesses with Particle.  When access to clean, actionable data is this simple… all of a sudden there are endless healthcare possibilities.  

Come check out what Interoperability 3.0 looks like, by checking out Quark right now..