Troy Bannister

Join a mission-driven team

May 20, 2021

Most companies have a clear mission and a clear but separate culture. It’s not often that the two are fully integrated. At Particle, something special has happened: our mission and our culture are in fact very much tied together. Why? How? Because what we’re building is really personal.

Join a mission-driven team

Most companies have a clear mission and a clear but separate culture. It’s not often that the two are fully integrated. At Particle, something special has happened: our mission and our culture are in fact very much tied together.

Why? How? Because what we’re building is really personal.

It comes up a lot when we’re interviewing for new team members—nearly everyone has a  personal tale of disbelief and frustration with the misalignment, siloing of information, lack of portability, and lack of choice that stems from the very core of our very problematic healthcare system.

Ultimately, we draw our power from a collective mission to empower the patient. Every feature, project and question can be simply qualified as: does this empower patients?

In that spirit, several mantras have bubbled up organically at Particle:

  1. Be on the right side of history
    We champion both the spirit and the letter of the law, always putting the patient first.
  2. We are a technology company in healthcare, not the other way around
    Technology aims to simplify, automate and lower the barrier of entry.  Healthcare does not.  
  3. Pave the road ahead
    We should push forward and trailblaze for everyone coming behind us. We cannot afford to wait and let someone else do it.
  4. Healthcare is a marathon, not a sprint
    If we want to grow a happy and healthy team, we need to make work steady, flexible and intentionally lower pressure
  5. We make it easy to work together
    We are mindful that our API, website and developer portal are all means to accessing what’s really important: critical health data that can be used in really important decision making.

While these may not be traditional corporate values, they’re the values that guide our decisions as a working organism. Making hires, prioritizing product features, developing a GTM strategy all tie back to this small, mighty list.

With our new VP of People, we’re starting to implement culture in an even more organized way.  Things like philanthropy, vacation culture, special interest groups and big team events are all finding a place in our day-to-day at Particle.

Healthcare is not a sprint. If you try, you’ll churn, burn and eventually lag behind the pack. It has to be a fun, exciting, evolving lifestyle with new surprises around every turn. I’m ecstatic that the pandemic has begun its downward spiral and we can begin to start thinking about a team that is able to work, celebrate and spend time together once again.  

Particle is growing quickly, and we have a ton of opportunities. If you think you’ve got what it takes to help innovative health tech companies build new solutions outside of the traditional healthcare system, then get in touch. Tell us your story. You’ll be in great company.